Is performance the way a boat handles in ever changing water conditions or customer satisfaction in every part of the ownership experience? At Chaparral it's both.

Chaparral has worked hard to earn it's spot as one of the premier names in boating. Outstanding quality, state-of-the-art new product innovation and unmatched performance have helped propel Chaparral to the top. So has a relentless desire to make every part of owning a Chaparral first-rate.

Customer satisfaction starts with the boats. We do it right. Always have. Chaparral also prides itself on building one of the most experienced and service-minded dealer networks in the world. Extensive training keep dealers up to speed on what sets Chaparral apart and what the competition offers.

Customer input is not only requested, but charted and rewarded. So how do we rate? Like our boats, at the top of the charts. For six consecutive years, Chaparral has earned the Marine Industry CSI award. What's even more impressive is we've won every year for all the categories of boats we build.

Consistency is key. Customer service is having spare parts in stock to keep our boaters on the water. It's trained mechanics and service bays equal to the demand. It's fair business practices that deliver maximum value. It's boating know-how and a mindset towards safety. And finally, it's a dedication to keep pride of ownership as job one.

 

Chaparral Boats

300 Industrial Park Blvd.
Nashville, GA 31639

 

 

 

Marine Industry Customer Satisfaction Awards

 

2016

2015

2014/2015

2014

2013

2012

2011

2010

2009

2008

2003

2015

2014

2013

2012

2011

2010

2009

2008